Where do we ship?
We proudly ship our products worldwide, ensuring fashion enthusiasts everywhere can enjoy Naudea's creations. Please note that transit times may vary depending on the destination.
Estimated Delivery Time
All orders are swiftly processed and shipped from our domestic and international warehouses, utilizing the fastest shipping methods available for your location. Typically, we require 1-3 business days for order handling and processing. The estimated delivery time frame ranges from 5-10 business days. However, deliveries may arrive earlier depending on your location. Please allow additional time during peak seasons as postal delays may occur due to factors beyond our control, such as distance, customs, or natural disasters. Rest assured, tracking information, including carrier details, will be provided for every order. In the event of non-delivery, rest assured that your package is insured, and you are eligible for a refund or replacement. For further assistance, please contact us at support@naudea.in.
Tracking Information
You will receive tracking numbers as soon as your order is shipped. While we strive for efficient delivery, unforeseen circumstances such as postal delays or customs inspections may cause additional delays. We appreciate your patience and understanding.
Lost in Transit
Each order is shipped with insured shipping and handling to mitigate the risk of lost packages. If your order is lost in transit, held at customs, or returned to us for any reason, we've got you covered. While we cannot control postal services once packages leave our warehouse, rest assured that insured packages will be replaced promptly with priority shipping and full tracking, whenever possible. Please refer to our refund and return policy for applicable shipping scenarios.
Customs Fees and Import Taxes
All prices displayed on our website are in rupees and include taxes, ensuring a transparent shopping experience. However, depending on your location and local laws, you may be responsible for paying duties and taxes upon receiving your order. Import taxes, duties, and related customs fees are determined by your local customs office and are your responsibility. We advise seeking guidance from your local customs office regarding associated charges and regulations. Naudea is not liable for delays caused by customs departments. For further information on charges, please contact your local customs office.
Extended Delays
Should your delivery experience extended delays beyond our stated policy, please reach out to us promptly. We are committed to resolving any issues within our control and ensuring your satisfaction with Naudea's products and services.